Montana Trailhead Inn

The room was old but very clean. It is also under new management and they are working hard to renovate and update the the rooms. The man at the front desk was very pleasant to talk with.

Large clean quiet room, SUPER comfortable bed, good shower with great pressure, lots of hot water, a free-flowing drain and a handy grab bar. Plenty of vanity space around the sink to set toiletries. Fast elevator, easy parking. Reasonable price compared with other area lodging. The large fruit bowl on the reception desk was a nice touch. The staff was terrific: Mary at check-in was very efficient and helpful, and Sheila at check-out was very cheerful and friendly.

This was the cleanest hotel I have stayed at in a while. Our room (king suite) was comfortable and had everything we needed. The king bed was comfortable, and I slept great. The sofa bed looked to be new, and my daughter had no issues sleeping on it. The room had 2 TVs, a mini, frig, a microwave, and a pod-type coffee maker with regular coffee, decaf coffee, and a selection of tea bags. There was also a tray of coffee condiments - sugar/sweeteners and creamer. Complimentary breakfast included various muffins, toast, bagels, a variety of cereals, juice, yogurt, fresh fruit, packaged fruit, milk, and coffee. The area was quiet after dark, and I had no concerns about safety. All of the staff we encountered was friendly, especially Mary, who was at the front desk when we checked in. I will definitely consider this hotel in the future when I am in Billings.

We liked how spacious the room was, and it didn’t seem too busy guest wise which made us feel more secure. We stayed with our 5 year old, and we still had an area for everything we had packed. The noon check out really allowed us time to catch up on sleep.

The check in lady, Sheila, was awesome...quick, friendly, and efficient, and remembered our names when we returned from shopping...and allowed us an early check in. Room was clean and a good size, exactly what we requested. At this time we have not yet had the breakfast so cannot comment.